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Fix iTunes Could Not Back Up The iPhone Because An Error Occurred With Accurate Solutions

Before upgrading the iPhone, you may find it essential to back up the data in order to preserve them. At that moment, you may get an error message that iTunes could not back up the iPhone because an error occurred. So let us know why is this error occurring and how can we fix this at the earliest.

Solutions To Fix iTunes Could Not Backup The iPhone Because An Error Occurred

Restart The iPhone And The PC

In the case of laptops, press and hold the Power button for 5-10 seconds at least and perform a force restart. While in the case of desktops, press the ‘Restart’ button to reboot your PC. After this, you will find that both the taskbar and the Start menu are working correctly. After that, press and hold the power button on your iPhone until the screen becomes black and then the Apple logo appears. Now connect your iPhone to the computer and see whether you are able to create the backup or not.

Try Another USB Port

If iTunes could not back up the iPhone if you are connecting the iPhone to a faulty USB port on your computer. Hence, connect the iPhone to a different USB and check whether it solves the issue.               

 

Delete Temporary Files And Folders

  1. Connect your iPhone to a computer through a USB cable.
  2. Click on the ‘Start’ button on your computer and then open Settings.
  3. Select ‘System’ on the home page of ‘Settings.’
  4. Then, click on ‘Storage’ and select the drive where you have installed Windows 10.
  5. Now, the ‘Storage’ page pops up displaying the disk space used by the temp files and other applications installed on your PC.
  6. Choose ‘Temporary files’ to open the ‘Temporary Files’ page.
  7. After that, check the box next to ‘Temporary files.’
  8. Then, click on the ‘Remove files’ button located at the end of the page.
  9. Click ‘Yes’ in the confirmation box to ensure that you want to delete the temporary files.
  10. Restart your PC and go to ‘Settings’ once more to check that the temporary files are no longer present on your PC.

Update iTunes

 

  1. At first, make sure that your iPhone is connected to WiFi.
  2. Then open iTunes and choose ‘Help’ from the ‘Menu’ bar.
  3. Then click on ‘Check for updates’ to let your device search automatically for an available update.
  4. If it finds an update, then an update option will appear on the display of your iPhone.
  5. Tap the ‘Update’ button to start downloading the update.
  6. Restart your iPhone, open iTunes and try to back up your device.

Temporarily Disable Third-Party Antivirus

  1. Open ‘Settings’ on your iPhone and select ‘Apps and Features.’
  2. Then, select the antivirus software installed on your iPhone and click on the ‘Uninstall’ button.
  3. Click on ‘Uninstall’ on the confirmation dialog box to continue with the process.
  4. Restart your device and use iTunes to back up the device. You won’t get the error message that iTunes couldn’t back up the iPhone because an error occurred.

Free Space On The Hard Drive

  1. Open ‘Settings’ app on your iPhone, tap ‘General’ and select ‘Usage.’
  2. Wait for some time until your device calculate the amount of storage is occupied and how much is available.
  3. Transfer all data, photos, and music to another device or an external drive.
  4. Then select photos and music and tap the Delete button. It’s because these occupy a considerable amount of space in hard drive.
  5. Tap on the Delete button once again on the confirmation dialog box to continue the deletion.
  6. Apart from this, you will also need to delete some of the unnecessary apps which you do not use often.
  7. To do so, go to ‘Settings,’ tap on ‘General’ and select ‘Storage.’
  8. Tap the app which is using more space in the hard drive and delete it.

Delete The Old Backup

  1. Connect your iPhone to a computer via USB cable.
  2. Then open Control Panel from the Start menu and go to ‘System and Security.’
  3. Click on the ‘Backup your computer’ link and tap on ‘Change Settings.’
  4. You will get a view of the space occupied by data backups and system image backups.
  5. After that, tap ‘View Backups’ to get an account of the list of backups. Note down the size of the different backups.
  6. Click on a backup that you want to delete and tap the ‘Delete’ button.
  7. Click on the ‘Close’ button and press ‘X’ on the keyboard to exit the Backup and Restore Center.
  8. Alternatively, you can open iTunes on your iPhone and tap ‘Edit’ under the ‘Menu’ bar.
  9. Then select ‘Preferences’ and navigate to the ‘Devices’ tab.
  10. Select ‘Delete Backup’ and follow the on-screen instructions to delete the old backup.

Use iCloud

  1. Connect your iPhone to a network and open ‘Settings.’
  2. Then select ‘Backup’ and turn it on by choosing ‘Backup Now.’
  3. It creates a backup of all your data on your device.
  4. Now go to ‘Settings’ and choose iCloud.
  5. Then click on ‘Storage’ and select ‘Manage Storage.’
  6. Select your device and ensure that it contains the list of the latest backups.

Uninstall The Unsupported Apps

  1. Open the ‘Settings’ app on your iPhone, navigate to ‘General’ option and  tap ‘[Device]Storage.’
  2. Select an app you would like to delete and tap the ‘Delete’ button.
  3. Restart iPhone and try to back up the data via iTunes.
  4. If the backup fails, then uninstall another app and check the same thing again.
  5. Until you can detect the unsupported app, repeat the same step.

Disable iPhone Passcode And Autolock

For iOS 10 or later

  1. Select ‘Passcode Lock’ to open the ‘Passcode Lock Settings’ screen.
  2. Now enter the passcode set for your iPhone in the space provided.
  3. Tap ‘Turn Passcode Off’ option and enter the passcode once again.
  4. Tap the ‘Home’ icon to close the ‘Settings’ app and return to the home screen.
  5. Open Settings and navigate to ‘Display and Brightness’ option.
  6. Then click on ‘Display and Brightness’ and select ‘Auto lock.’
  7. Click on ‘Never’ and press the ‘Home’ button to return to the home interface of your iPhone.

For iOS version lesser than iOS 10

  1. Tap ‘Passcode Lock’ option to open the ‘Passcode Lock Settings’ screen.
  2. Now enter the passcode set for your iPhone in the required field.
  3. Tap ‘Turn Passcode Off’ option and enter the passcode once again for confirmation.
  4. Tap the ‘Home’ icon to close the ‘Settings’ app and return to the home screen.
  5. Open ‘Menu’ on your iPhone and select ‘Settings.’
  6. Click on ‘General’ and tap the ‘Auto lock’ option.
  7. Select ‘Never’ from a set of various time duration.

Hope you won’t have to face further difficulties to backup your iPhone through iTunes.

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