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Archive for the 'phone' Category

The wire services have a story about a Canadian oilfield worker whose $10 unlimited browser plan with Bell Mobility has resulted in $85,000 in charges for surfing and downloading.

Silly guy. What part of ‘unlimited browsing’ made him think his plan enabled unlimited internet use? Instead of reading the fine print in his contract, he was set straight by his November bill of $60,000. Imagine the kind of surfing luxury he got for $2000 a day!

Oh, sure, Bell has said it will let him off the hook for a mere $3400. We all know what big hearts the telcoms have. They’re getting a lot more than $80,000 worth of free publicity from that goodwill gesture!

The iPhone is Time magazine’s number one entry in its Top 10 Gadgets list (50 Top 10 lists of 2007 too).

Me, I prefer the Nokia Internet Tablet, but the iPhone is an understandable first choice.*

Neither the Nokia N810 (almost, sorta, but not really released) and the N800 (a big surprise way back in January!) merited a place on the list.

I’ve said it before: With Skype cam calls, the internet tablet is a mind-blowing culture-changing device. (It would easily supplant the cordless Skype phone that’s number three on this list.) Think about it: walkaround visuals on a voip call. Not tethered to a computer, not paying exorbitant fees, not having to type a la IM, incredible display not a tiny phone screen, not restricted to just what the vendor will let you do. Like I said, mind-blowing.

Until then, it’s all potential, no paradigm-shift.

Knock, knock! eBay, Nokia, anybody there? What’s holding you up? Light the fuse, please.

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* This is what’s known in the writing business as understatement, a first-cousin of irony. I don’t think anyone stood in line for hours to be first to buy gadgets two through ten.

The New York Times (among many, I’m sure) is reporting Google’s “plunge” into the wireless world.Google, the Times says, is

leading a broad industry alliance to transform mobile phones into powerful mobile computers that could accelerate the convergence of computing and communications.

The Times points out:

Users would have the ability to load up their phones with new features and third-party programs.

“Today the Internet experience on hand-held devices is not optimized,” said Peter Chou, chief executive of HTC, one of the largest makers of smartphones. “The whole idea is to optimize the Internet experience.”

Of course, that’s the same thing we’ve been saying for a couple years about phones and tablets, from the perspective of the tablet/internet end.

And, interestingly to us tableteering types, Google’s Andy Rubin gives as an example of the incredible new things that will be available, “[T]he company’s StreetView feature of Google Maps could easily be coupled — mashed up, in technology speak — with another service listing the current geographical location of friends.”

Let me point out that Thoughtfix was there first. And since we have the pieces in place with the Nokia N810 Internet Tablet’s GPS capability, this application awaits only a developer to realize it and not new hardware utilizing Google’s new software.

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Added later: Here’s the AP take on this news, as reported in the Washington Post.

Over at GigaOM, I see Om Malik repeating the belief that the Nokia Internet Tablets need to be phones. Same thing at stuff.tv.

Me, I buy the Nokia party line that you use your phone for some things and your NIT for others and they should complement each other. No reason to make the tablet do phone things.

As for that, I look forward to the day I keep cam calls going for hours, used more as visual IMing than visual phone calling.

And I look forward to the day ubiquitous WiFi enables me to access the internet without thinking about how to jack into it.

And if telecoms in the U.S. offered reasonably-priced data plans, maybe I’d be there already.

That makes me wonder what it would take to get a SIM card put into a future Internet Tablet. Answering that is easy — the second a mobile-phone company wants one. Which seems completely unlikely.

But honestly, I don’t really want my NIT to be a cellphone too.

On the other hand, I think it would be great if I could get a cellphone voice-and-data plan that enabled me to add a SIM-enabled NIT as a second device that just accessed the data plan. Sure, sure, you can BlueTooth to your phone now and that’s easy, and enabling the NIT as a phone too would be trivial, but really why tether them or cross them? I’m happy to leave my phone as the phone and be able to take a call while I’m surfing. And what I really want to do is access the web from the car or the train and lots of other places where WiFi doesn’t compare to cell-phone networks.

This isn’t Nokia holding us back. That I understand. But it’s nice after all to think about the day when sticking a SIM into a NIT is an option that makes sense.

Thoughtfix tells us there are 100 million registered Skype users.

So when people wonder what the advantage of having Skype is, it’s to take advantage of the network effect.

Walkaround internet calls, to lots of people, anywhere, at no cost and anybody at all for a low cost.

For me, the promised addition of Skype to the Nokia N800 Internet Tablet has meant the ability to connect to millions of Skype users for free voip calls — a network far larger than Gizmo and Google Talk offer — and, of course, video internet calls.

Maybe I’ve been missing the boat on this.

A forum post here at ITT alerted us to a post at jkontherun with a photo of Skype running on the N800 and a few pieces of information: July. No video yet.

No cam calls? What’s the point? I thought.

And then I wondered why the photo showed a “Buy Skype credit” link in the app. You only use that when you pay for Skype calls, which is only when you’re calling someone who doesn’t have Skype.

Yikes!

Will I be able to call anyone on any landline or cellphone whatsoever from my Internet Tablet? Looks like it to me.

That, I think, is maybe going to ease my unhappiness at having to wait for Skype cam calls. More than a lot, I should say.

Skype running on the N800

(photo from jkontherun)

* * *

Update: Two days a week I work from home, and I tie up the house phone for an hour at a time with weekly conference calls.

The cellphone reception right where we are (at the bottom of a hill) is poor, else I’d consider our cellphones as alternate home phones.

In the past, we’ve had two lines, but we never knew when we needed the second line and the expense has never seemed justified. But what a pain it is sometimes having just one phone line.

My “use Skype for a second line” and “well, use Gizmo then” efforts were abysmal failures. Maybe it was my cheap headset. But things didn’t work out. And I sure didn’t like being tethered to the upstairs computer anytime I wanted to make a call.

I realize now that my N800 and 770 aren’t two new phones. They’re two new phone lines. (Hey, with two children entering precocious years, I might need more than two additional lines.) Low rates, too — $30/year for unlimited calling to regular phones on Skype (eg, $2.50/month) and just 1.9 cents per minute at Gizmo with no minimum monthly.

Could be a very easy way to enable each of us to be able to talk (and wander around the house!) at the same time.

More tangential thoughts prompted by an iPhone review:

Walt Mossberg, writing for the Wall Street Journal, hit the nail on the head:

[T]he iPhone is, on balance, a beautiful and breakthrough handheld computer. [Emphasis added.] Its software, especially, sets a new bar for the smart-phone industry, and its clever finger-touch interface, which dispenses with a stylus and most buttons, works well ….

Maybe it’s beginning to sink in that there’s now a category of devices fitting in-between PDA’s and notebooks. They’re computers, and they’re something else. (Not every-thing else.) Apple’s iPhone and the Nokia Internet Tablet are just the first, best exemplars.

The iPhone doesn’t have a hard drive or a keyboard. It commits huge resources to its gorgeous screen and flexible OS. It’s driven largely by realization that we all want a walkaround web.

Same for the Nokia Internet Tablet.

No, they’re not competitors (except for people’s discretionary income). What I see, though, is that — different as they are — each conceptualizes the same insight. That’s why I wrote, back in January, that the iPhone validates the Internet Tablet.

It seems even clearer to me today.

From day one of the Internet Tablet era*, I’ve been a believer in the WiFi path. As broadband has increased its penetration wildly over the last few years, this has seemed reasonable. And I attribute the failure of the many Linux tablet predecessors of the Nokia 770 in great part to having preceded the era of easy-to-use, cheap wireless routers and widely available broadband.

We’ve entered that era, and if WiFi clouds aren’t covering all the cities as they should, well, that day is coming.

And yet.

And yet. “WiFi everywhere” is still an aspiration, not a description.

Last week, when I was comparing video-over-internet cam calls to high-priced “video share” cellphone calls, I had to jog myself to include information that you could in fact use your Nokia Internet Tablet from anywhere, not just within range of a wireless access point if you connected to the internet through a cellphone data plan.

This kind of thinking wasn’t native. NIT use = WiFi area is how I instinctively thought about it.

But Ari Jaaksi wrote about being really really untethered from the desktop way back in September 2005 when he described his daughter noodling away on his 770 on a car trip, connected to the internet via the Bluetooth phone in his pocket. And a couple months after that, I got to experience “internet everywhere” firsthand when Nokia lent me a phone and I surfed on the train ride into New York City and then walking downtown to work.

“Internet everywhere” takes the Internet Tablet to a far higher level of usefulness. It really does.

Still I haven’t treated that as an option. U.S. cellphone data plans seem to be ridiculously priced, with all kinds of gotcha’s. Apparently if you level with the telecom rep as to what you intend to do with your NIT and the cellphone, you’re unambiguously determined to require an $80- or $100-a-month plan. I can’t justify that kind of money, or even half that.

That’s why, in the midst of all today’s hullabaloo about the iPhone, the datum that leaped out at me was that you’re paying only $20 for an unlimited data plan when you go the iPhone route.**

That’s the first reasonable price I’ve ever heard of.

When do the rest of us get $20 internet? Why can’t we get it now? Hey, AT&T, I’ll switch to you tomorrow if you give me the same deal!

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* That would be May 25, 2005. I exaggerate by a couple weeks — I wasn’t a convert till mid-June.
** Not transferrable, not usable by your laptop using the iPhone to connect to the internet, etc. Reviewer David Pogue says Treo owners at AT&T are paying about $40 for unlimited Internet.

AT&T announced today that it was beginning “Video Share” services in Atlanta, Dallas and San Antonio, with additional markets to come in July and eventually rolling out to 50 cities.

Video Share permits the owner of a 3G phone to transmit live video images to another owner of an AT&T 3G phone in one of the supported markets. The price is 35 cents a minute, with $5/mo (for 25 minutes) and $10/mo (for 60 minutes) plans. The Video Share feature is extra and not part of any AT&T data plan. Only one phone can transmit at a time, but the direction of the video stream can be switched during the call.

The size of the video looks to be something around 176 x 150 (or less) pixels*.

Within the 50 cities that will get Video Share, of course you’ll have to stay within the 3G coverage area.

Let’s compare that to the Nokia N800 Internet Tablet, now and, well, let’s say July.

Right now you can have two-way visual calls — each side transmitting live — with any other N800 owner. The images are webcam quality, at 176 x 144 pixels. If the soon-to-arrive Skype voip package contains video as anticipated, cam calls can be made with any of the newer UMPCs — that is, someone who can walk around with the same untethered approach of the N800 or a cellphone — and with the millions of computer-based Skype users with webcams, PC, Mac and Linux. Um, you’ll need to be within range of a wifi network or else make the call on a cellphone data plan.

These cam calls are free.

OK, let’s recap.

AT&T: Pay $10 every month at a rate of $10 an hour, for one-way video, and only to other AT&T customers with 3G phones. Because it’s a cellphone, you can walk around while you talk or pan the camera. You’ll have to stay within the 3G coverage area.

N800 Internet Tablet: Free, unlimited, two-way calls, to anyone with webcam and voip. (You have to use Skype, but you don’t pay anything to use Skype for these calls.) You and any other webcammed-tablet user will be able to walk around while you talk or pan the cam. And you will need to be within range of your wireless network or with a cellphone connecting to the internet, using your data plan from your own preferred telecom.

Gee, maybe if the iPhone were being offered with this fabulous deal I’d spend more time thinking about AT&T’s offer. But, gosh, why would I want to pay, and pay, and pay for something I shouldn’t have to pay for? (The day I do that, Apple’s coolness factor will definitely have rubbed off onto AT&T. Not yet, baby, not yet.)

* As I understand it, the phones use a webcam-type second camera for this video and not the photo camera the phones might have.

Look, to start with, the term used for the killer app for the Nokia Internet Tablet is not going to be “video calling.”

“Video calling” is so last century.

What we’ll call it when we can see the person we’re messaging is anybody’s guess. Maybe “cam calls.” Or VidIP (video over IP). Or VM (visual messaging).

“Video calling” is what the telecoms will charge hundreds of dollars for. It’s not what NIT users will be doing.

With a large universe of Skype users, NITs make dandy phones. But you know what? I’ve got phones up the, um, wazoo.

I haven’t had a tremendous experience with Nokia’s very-beta internet calling, but what I’ve had makes me think that webcam plus VoIP is less like a phone call and more like IMing without typing.

When my kids tried out the N800 look-at-me calling, they didn’t act like it was a phone. They stayed connected for forty minutes or longer and treated the NITs like video walkie-talkies, roaming around the yard (and neighbors’ yards) and even playing “you can see what I’m looking at” hide-and-seek.

I tried but wasn’t able to connect when an N800 was temporarily at grandma’s. Connecting to her, I expect, would have been more like a phone call with faces.

But I think the IM generation will make this walkaround webcam into just a really practical — no texting charges! no keying! — form of visual messaging, with bursts of messaging interspersed with periods of being connected but not communicating.

Thoughtfix advised me this week that webcams are becoming standard issue in the second-generation UMPC tablets, which means Skype cam calling will work between the Windows and Linux tablet communities.

And you put mobility + visuals + internet-pricing together and you have a killer app for the, um, VM generation.



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